Customer Care

The Customer Relations Department for the Netherlands only handles complaints from residents of the Netherlands who flew on an Air France or codeshared KLM flight.
At the end of your journey, please write an explanatory letter, taking care to include all the necessary documentary evidence for your file (passenger ticket vouchers, boarding pass, invoices, etc.), and address it to the following:

Air France Customer Care

Amsterdamseweg 55
1182 GP Amstelveen

Tel. 020 - 545 97 80 (local cost)
(Monday to Friday from 8.30 am to 18.00 pm)
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